As part of MCMUD 89 ongoing efforts to improve services to our customers, we are offering you direct and secure access to your water usage data. The EyeOnWater suite of available tools includes a secure on website to review and analyze your usage patterns. A customer smartphone app is also available and can be downloaded from the app store.
With these tools, you are now able to view your hourly usage activity to gain greater understanding and control over the water you use. EyeOnWater Online provides easy to understand graphs and the ability to establish alerts-including identifying potential leaks.
To access your personalized online portal visit: www.eyeonwater.net/signup
You will need the following information to register for an online account:
Due to a mechanical issue at one of water plants in MCMUD 89, customers saw low pressure this morning. The issue has been corrected and pressures are back to normal.
On Monday, April 8 meter installations began in Montgomery County MUD 89. The installs will continue until all meters have been replaced with Ultrasonic Smart Meters. The process should take no more than a few weeks.
What to Expect as a homeowner:
Meter Installs typically take around 15 minutes, and the meter technician will knock on your door before the installation begins. Expect loss of water during time of install. Once the install is finished, if you have loss in pressure, open faucets in your home to release any air that may be in the line.
Upon completion of the project, door tags will be dispersed that will provide further information on how to take advantage of the benefits of your new meter. The meters will allow you to:
- Monitor water usage on any internet-capable device
- View a graphic presentation of your hourly consumption
- Set leak alerts
- Have more consistent meter readings and predictable billing
Please, be expecting your new meter within the upcoming weeks and prepare to take advantage of the new metering technology in the near future.
Montgomery County MUD 89
In the name of conservation and customer convenience, Montgomery County MUD 89 recently decided to install smart water meters. These meters have electronic sensors that measure water flow, which allows them to have more accuracy. With the use of a smart phone app, customers are able to keep a closer eye on their water consumption. The District will begin replacing the old mechanical meters with new digital ones. More information will be provide once the smart meters are being installed.
Why Install Smart Meters?
The Badger E-Series meters with the use of EyeOnWater allow for:
- Accurate meter recording
- Access to your account via the web or smart phone
- Consistent meter readings and more predictable billing
- A graphic presentation of your hourly consumption that will allow you to track your highest usage periods. This enables you to make more educated decisions regarding your water consumption
- The system will provide potential Leak detection in your household
The District takes any and all allegations regarding its Public Water Drinking System very seriously. The District is regulated by the Texas Commission of Environmental Quality and employees are licensed certified operators by TCEQ and are required to check your system seven days a week for proper disinfection of residuals. Those residuals must be minimum state standards which are .2mg/l to a maximum of 4.0 mg/l which is a running annual average. On the morning of June 16, 2018, the certified operation crew collected three residuals in your system ranging from 1.42 mg/l to 1.96 mg/l free residual. Also a fourth sample was collected on June 16,2018 at approximately 2:30 pm and that residual was found to be 1.64 mg/l. Montgomery County MUD 89 is fully compliant with all state and federal requirements and takes great pride in their public drinking water system.
Water that flows into your storm water drainage system goes directly into our creeks, bayous, rivers, and bays. Because standards of water quality affect every resident in your District, remembering “only rain down the drain” and adhering to this approach will help improve the water quality of our streams, rivers and lakes.
Non-allowable discharges, such as out waste, grass clippings, tree trimmings, oils and grease are a violation of a state-issued stormwater permit. Making an illegal discharge into the storm sewer may be punishable by fines and/or water service termination, per your District’s rate order.
Remember, whatever is put down the storm drain is untreated and flows into the Waters of the USA!
If you see any spills or illegal dumping into the storm drains, your District Operator, or Storm Water Solutions should be contacted as soon as possible. Call the Storm Water Solutions 24-hour phone number at 713.935.1044, or you can use cleanbayous.org to file a report.
To find additional information about stormwater quality, please visit www.cleanbayous.org.